MetaNowa - Data Protection & Privacy Policy

Privacy Policy and Information Notice

Welcome to MetaNowa. Protecting your personal data is of paramount importance to us. This Privacy Policy outlines our comprehensive practices regarding the collection, utilization, disclosure, and safeguarding of information when you interact with our landing page and service offerings. We strictly adhere to applicable data protection regulations, including the General Data Protection Regulation and related national frameworks, ensuring full compliance with current legal standards for digital privacy. By accessing our services, you acknowledge the practices and policies detailed herein.

Scope and Categories of Collected Data

To deliver our services effectively and maintain operational excellence, MetaNowa gathers specific categories of information. The scope of data collected depends upon your direct interactions with our digital platform:

Directly Provided Information: Personal identifiers including your full name, electronic mail address via [email protected], telephone number via +48 182585288, and physical correspondence address via ul. Augustyna Szamarzewskiego 21/2, 60-514 Poznań submitted through our web forms.
Automated Technical Data: Network telemetry, browser type, operating system version, internet protocol addresses, and interaction timestamps collected via cookies and tracking pixels.
Service Usage Metrics: Information regarding how you navigate our landing page, feature engagement frequency, and specific service preferences indicated during your session.

Legal Basis and Objectives for Processing

We process your personal information strictly on valid legal grounds established by regulatory frameworks. Our primary legal bases include your explicit consent, the necessity to perform a contract to which you are a party, and our legitimate business interests in enhancing service delivery. The explicit purposes for processing comprise:

Provision, administration, and continuous optimization of our proprietary services.
Communication regarding technical updates, customer support inquiries, and administrative notifications.
Fulfillment of statutory obligations, regulatory compliance, and resolution of potential disputes.
Personalization of user experience and delivery of relevant informational materials, subject to prior consent.

Data Retention and Storage Duration

MetaNowa retains personal data only for the duration strictly necessary to fulfill the operational purposes for which it was collected, or to satisfy legal, accounting, and reporting obligations. Specifically, transactional and contract-related records are preserved for the statutory limitation period applicable to legal claims. Data processed solely on the basis of user consent is retained until such consent is explicitly withdrawn. Upon expiration of the designated retention period, all identifiable information is securely purged, anonymized, or destroyed in accordance with internal retention protocols.

Disclosure and Transfer to Third Parties

We maintain strict confidentiality regarding your personal data. Disclosure to third parties occurs exclusively under strictly controlled circumstances and in alignment with legal mandates. Recipients of data may include trusted technology vendors, hosting providers, analytics partners, and legal authorities when required by statutory provisions. We mandate that all third-party processors implement rigorous technical and organizational security measures equivalent to our own standards. International data transfers outside the European Economic Area are conducted solely with appropriate safeguards, such as Standard Contractual Clauses approved by regulatory bodies.

Information Security Measures

MetaNowa deploys advanced administrative, physical, and technical safeguards designed to protect personal data against accidental loss, unauthorized access, destruction, alteration, or unlawful disclosure. Our security infrastructure incorporates encrypted data transmission protocols using Transport Layer Security, robust firewall configurations, role-based access controls, and periodic vulnerability assessments. Despite our comprehensive security protocols, users acknowledge that no digital transmission over the internet is entirely impenetrable, and absolute security cannot be guaranteed.

Data Subject Rights and Recourse

Under applicable privacy regulations, you possess extensive rights concerning your personal information processed by MetaNowa. You maintain the right to request access to your stored data, demand rectification of inaccurate or incomplete records, and request the complete erasure of your personal information. Furthermore, you hold the right to restrict or object to specific processing activities and exercise data portability. To exercise any of these rights, or to withdraw previously granted consent, please submit a formal inquiry to our designated privacy office via [email protected]. You also retain the right to lodge a complaint with your national supervisory authority if you believe your data protection rights have been infringed. This policy is subject to periodic review and was last updated on 2026-10-01.